AMS Help
ACF 1-866-699-4872
ACL 1-866-699-4872 AHRQ 1-866-699-4872 CDC 1-404-639-6000 CMS 1-800-562-1963 FDA 1-888-807-3742 HRSA 1-866-319-4357 NIH 1-866-319-4357 OIG 1-202-619-3067 OS 1-866-699-4872 PSC 1-866-699-4872 SAMSHA 1-866-699-4872How to Log into AMS using PIV Derived Credentials How to Log into AMS using FIDO Credentials How to Access an Application using PIV Derived Credentials How to Access an Application using One-Time Password (OTP) How to Log into AMS with your NIH Credentials How to Log into AMS with your AMS Credentials How to Retrieve Your AMS Username How to Reset Your AMS Password First Time User - How to set up and log into AMS using AMS Credentials How to Change Your Expired AMS Password How to Re-enable a Disabled AMS Profile How to Search for an AMS User If you need further assistance, please contact the helpdesk by email at AMSHelp@hhs.gov or by phone at 1-888-ONE-DHHS (1-888-663-3447).
If you forgot your AMS Username or AMS Password, select the "Forgot" link above the respective fields to retrieve your AMS Username or reset your AMS Password. If this is your first time logging in with AMS credentials, you will need to set up your profile first. Click the "First-Time AMS user?" link on the AMS Credentials Login page.
FIDO Security Key offers a stronger authentication method to confirm your identity with a second factor, in this case, a FIDO certified YubiKey security token directly connected to your mobile device.
You can log into AMS by connecting your HHS-issued YubiKey token into your mobile device and selecting the "FIDO Security Key" button on the Login screen. Agree to the HHS Terms of Service and Privacy Policy, select the "Authenticate" button on the FIDO Authentication page, tap the button on your YubiKey, then enter your PIN and tap the button on your YubiKey once again to log in.
Note: AMS only supports YubiKey authentication on Apple devices (iOS). YubiKey functionality is not supported on Android devices.