How to Search for an AMS User
To access AMS on a mobile device, launch the mobile browser and navigate to the AMS login page at https://ams.hhs.gov.
Log into AMS at https://ams.hhs.gov. For quick and easy access to your applications, add this page to your browser favorites.
On your AMS homepage, click on the "AMS User Search" link.
On the "AMS User Search" page, enter your search criteria and click "Submit".
Note: You may enter any combination of valid search terms in the available fields, including partial expressions (e.g., first three letters of last name, first letter of first name, partial HHSID).
- Entries are not case sensitive
- Entering more information limits the number of matching records returned by your search (e.g., complete first and last name)
- Entering less information returns broader results (e.g., last name only)
- Entering a complete HHSID will return a single matching record
- Entering a complete AMS username will return a single matching record
To proceed, click "Agree" on the "Data Protection Policy Statement" pop-up notice.
All matching records will be returned under the "Search Result" heading.
To view the user profile details, select the HHSID/XID for the desired user.
Note: A user's profile details will vary depending on whether you search for an internal (HHS) user versus an external (non-HHS) user. The examples below show the user profile details for an internal user and an external user:
