ACCESS MANAGEMENT SYSTEM
U.S. Department of Health & Human Services

Are you having trouble accessing AMS because...

  1. ...you cannot log in with your HSPD-12 access card or network credentials? Your local IT helpdesk can assist you (consult the table below for contact information).

    2. OpDiv/Other Support

    Helpdesk Phone #

    Helpdesk Email

    Helpdesk Website

    NIH & HRSA

    301-496-4357 (6-HELP) (local)
    866-319-4357 (toll free)
    301-496-8294 (TTY)

    n/a

    http://itservicedesk.nih.gov/

    CDC

    404-639-6000

    https://servicedesk.cdc.gov/sp

    IHS

     

    HSPD12Support@ihs.gov

     

    ITIO Supported Organizations:
    ACF, ACL, AHRQ, OS, PSC, and SAMHSA

    1-866-699-4872

    HHS_ITIO_Service_Desk@hhs.gov

     

    FDA

    301-827-3742
    888-807-3742

    itcallcenter@fda.gov

     

    CMS

    410-786-2580 (local)
    800-562-1963 (toll free)

    CMS_IT_Service_Desk@cms.hhs.gov

     

    OIG

    1-844-4-OIGHLP (844-464-4457)

    OIGHelp@oig.hhs.gov

     

    Commissioned Corps

    1-888-225-3302

    CCHelpDesk@hhs.gov

    https://dcp.psc.gov/ccmis/OSAandAMS.aspx

    ASPR/NDMS

     

     

    phe.gov/helpdesk

  2. ...you cannot log in with your AMS credentials and/or your AMS profile is locked, suspended, or terminated? Contact the ONE-DHHS Helpdesk for support (see "Need help?" for more information). ASPR/NDMS Personnel - please request support through your helpdesk portal (https://phe.gov/helpdesk).

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