How to Revoke an External User Invitation

An external user is someone who is not a member of HHS staff and has a business need for access to one or more HHS applications protected by AMS. The external user(s) must have an active HSPD-12 access card issued by another federal agency. A Sponsor may Revoke pending invitation(s).

Log into AMS at https://ams.hhs.gov using your HHS HSPD-12 access card. For quick and easy access to your applications, add this page to your browser favorites or create a desktop shortcut.
Select the "External User Management" tab, enter any combination of search criteria under the "Revoke Invitations" tab, and click "Search" to look up the invitation.
On the "Data Protection Policy Statement" click "Agree" to confirm you are accepting responsibility to protect the privacy of user data.
Review search results.
To revoke a single user invitation, select the appropriate record and click "Revoke Invitation" for the invitation you wish to revoke.
For bulk revoke, select the appropriate invitations by pressing either CTRL+ click or SHIFT + click and click the "Revoke Invitation" (Note: Maximum selection of 100 pending invitations will be permitted).
On the "Revoke External User" pop-up, click "Submit" to revoke the invitation(s) you selected.
To complete the process and return to the "Revoke Invitations" page, click "Continue" on the next "Revoke External User" confirmation pop-up notice. An email notification is sent to the Sponsor as well as the Approver upon a successful submission of this request.