ACCESS MANAGEMENT SYSTEM
U.S. Department of Health & Human Services

How to Invite an External User

An external user is someone who is not a member of HHS staff and has a business need for access to one or more HHS applications protected by AMS. The external user must have an active HSPD-12 access card issued by another federal agency to register in AMS as an external user.

Any HHS federal employee with an active HHS-issued HSPD-12 access card can create the invitation(s) to an external user(s).

  1. Log into AMS at https://ams.hhs.gov using your HHS HSPD-12 access card. For quick and easy access to your applications, add this page to your browser favorites or create a desktop shortcut. AMS login page with the "Login" button of the HSPD-12 Access Cards section highlighted.
    1. Single External User Invitation

      1. Select the "External User Management" tab, complete the required fields under the "Invite Users" tab, i.e., "First Name", "Last Name", "Email Address", "End Date", "OpDiv", "AMS Approver HHSID", and "Justification" for the user, and click "Submit". Use the "Justification" field to include the business need for user access along with any special application authorization request.Invite single external user screen with required form fields highlighted Search and Select: AMS Approver HHSID
      2. On the "Invite External User" pop-up notice, click "Agree" to confirm that the individual you are sponsoring has an official business need for access to AMS protected HHS applications. Invite External User: I agree that I am sponsoring this user for AMS access for the purpose of
  performing U.S. Government business that I have responsibility for.
      3. To complete the process and return to the "Invite User" page, click "Continue" on the next "Invite External User" confirmation pop-up notice.Invite External User: Invitation for the external user has been created. An email notification will
  be sent to the selected Approver.
      4. The system will generate an email notification to you and the selected approver.
    2. Bulk External User Invitation

      1. From your homepage, navigate to the "External User Management" tab and select "To bulk invite users, click here". Invite External User screen with "To bulk invite users, click here" highlighted
      2. Complete the required fields, i.e., "Sponsoring OpDiv", "Approver HHSID", and "Justification" for the bulk invitation file. Bulk Invite External Users screen with Sponsoring OpDiv, Approver HHSID, and Justifcation form fields highlighted
      3. Select "Choose File" under "Bulk Invite CSV File" to upload your bulk invitation file and click "Submit". Note: To review the input file format and instructions, select the link "input file format and instructions". Bulk Invite External Users screen with Bulk Invite CSV File form field highlighted
      4. On the "Invite User" pop-up notice, click "Agree" to confirm that the user(s) you are sponsoring have an official business need for access to AMS protected HHS applications. Invite User: I agree that I am sponsoring the user(s)
  for AMS access for the purpose of performing U.S. Government business that I have responsibility for.
      5. To complete the process, click "Continue" on the next "Invite User" confirmation pop-up notice. Invite User: Invitation(s) created. An email
  notification will be sent to the select Approver.
      6. The system will generate an email notification to you and the selected approver with details of the bulk invitation.