ACCESS MANAGEMENT SYSTEM
U.S. Department of Health & Human Services

How to Change Your Security Questions/Answers

  1. Log into AMS at https://ams.hhs.gov using one of the three methods presented on the login page. For quick and easy access to your applications, add this page to your browser favorites or create a desktop shortcut.

    AMS Login Page

  2. From the AMS homepage, select the "My AMS Profile" tab.

    AMS Homepage with My AMS Profile tab highlighted

  3. From the "My AMS Profile" page, select the "Security Questions" sub-tab.

    AMS Profile page with Security Questions sub-tab highlighted

  4. On the "Security Questions" tab, you can select new questions by clicking the drop-down menus and entering new answers. Answers are not case sensitive. Once all your questions and answers are set correctly, click "Submit".

    Security Questions tab displaying questions and answers

  5. A "Security questions updated" confirmation message will display.

    Security Questions: Security Questions updated.

  6. Click "Continue" to return to the AMS Home page.