ACCESS MANAGEMENT SYSTEM
U.S. Department of Health & Human Services

How to Approve an Application Access Request as a Supervisor or HHS Point of Contact

  1. Log into AMS at http://ams.hhs.gov using your HSPD-12 access card. For quick and easy access to your applications, add this page to your browser favorites or create a desktop shortcut.

  2. From your AMS homepage, select the "Application Access Management" tab.

  3. Select the "Authorize Access Requests" sub-tab.

    Application access management page with highlighted authorize access requests tab

  4. Select "Pending" from the "Request Status" drop-down list and click the "Search" button.

  5. To proceed, click "Agree" on the "Data Protection Policy Statement" pop-up notice.

    Data protection policy statement. This search is intended for authorized administrators who need to look up and review an AMS user's profile data, including the user's HHSID and application access. Note that the results will include information on HHS employees, contractors, and affiliates, as collected by their respective badging offices and on-boarding systems. By clicking Agree button, you are accepting the responsibility to protect the privacy of user data presented in the search results. If you agree and would like to proceed with the search, click Agree button.

  6. Review the request action column for type of request and select the request you wish to act upon, the "Approve Request" and "Reject Request" buttons will be available for you to click.

  7. To approve the request, click the "Approve Request" button; to reject the request, click the "Reject Request" button.

  8. If you "Reject" an application request you will need to select a "Reason for Rejection" from the pre-populated drop-down list.

    Note:The reason for rejection will vary depending on if the submitted request was for adding access versus removing access.

    Application Access Rejected screen with Reason for Rejection drop down expanded showing possible reasons.

    Application Access Rejected screen for Remove Application Access with Reason for Rejection drop down expanded showing possible reasons.

  9. If you "Approve" an application request, a review pop-up will be displayed with the request details. Click the "Submit" button to receive a final confirmation.

    Approve addition of application access pop-up.

    Approve Removal of application access pop-up.

  10. Upon submission, a pop-up will appear confirming your action (approval or rejection) with a "Close" button.

    Application access approved. This request has been approved. Repeat the search to refresh the data and confirm the change was implemented.

    Application access rejected. This request has been rejected. Repeat the search to refresh the data and confirm the change was implemented.

  11. An email notification will be sent to the "Application Administrators" indicating your approval/rejection.